Refund policy

Refund and Return Policy

Last updated: July 14, 2026

30-day request period

You may request a return within 30 days after delivery. To qualify, a product must be unused, in the condition received, and returned with its original packaging and included accessories. Proof of purchase is required.

Products that cannot be returned

Opened or used liquids, sprays, coatings, cleaners, and other consumable products cannot be returned for a change of mind. We also cannot accept products damaged through misuse, modification, improper installation, or ordinary wear, or products identified as final sale before purchase. This does not limit remedies available for products that arrive damaged, defective, incorrect, or materially different from their description.

Starting a return

Email support@mycabinkraft.com with your order number, the reason for the request, and photographs when the product is damaged, defective, or incorrect. We normally respond within one business day. Do not send a return before receiving approval and the applicable return address.

Return shipping

CabinKraft pays reasonable return shipping costs when a product is damaged, defective, or incorrect. For an approved change-of-mind return, the customer is responsible for return shipping. Use a tracked shipping service.

Refund timing

After an approved return is received and inspected, the refund is issued to the original payment method. Please allow 5–10 business days for CabinKraft to process an approved refund. Your bank or payment provider may require additional time.

Cancellations

Contact us promptly if you need to cancel an order. We will try to cancel orders that have not entered fulfillment. Orders that have shipped must follow the return process.

Contact

Return and refund questions: support@mycabinkraft.com.